Terms of Service

Last Updated: April 17, 2026

Welcome to CoupleMoment. These Terms of Service ("Terms") govern your use of the CoupleMoment mobile application, website, and all related services (collectively, the "Service"). Please read these Terms carefully before using the Service.

1. Acceptance of Terms

By accessing or using CoupleMoment, you agree to be bound by these Terms. If you do not agree to these Terms, you must stop using the Service immediately. Your continued use of the Service constitutes your acceptance of these Terms and any future updates.

2. Eligibility

To use CoupleMoment, you must meet the following requirements:

• You must be at least 13 years of age (or 16 years of age if you are located in the European Union or European Economic Area).
• You must have the legal capacity to enter into a binding agreement.
• If you are under 18, you must have the consent of a parent or legal guardian to use the Service.

3. Account

When you create a CoupleMoment account, you agree to the following:

• You are responsible for keeping your login credentials (email, password, and any linked authentication) secure and confidential.
• You may only create and maintain one account per person.
• You must provide accurate, current, and complete information during registration and keep it up to date.
• You are responsible for all activity that occurs under your account, whether or not you authorized it.
• We reserve the right to suspend or terminate accounts that violate these Terms.

4. The Service

CoupleMoment is a couples lifestyle app that provides features including, but not limited to: date ideas, couple games, an AI relationship coach, shared shopping lists, conversation starters, gift ideas, movie picks, trip planning, a photo studio, achievements, courses, challenges, and related tools designed to help couples connect and grow together.

We reserve the right to modify, suspend, or discontinue any feature or part of the Service at any time, with or without notice. We do not guarantee continuous, uninterrupted, or error-free availability of the Service.

5. Subscriptions & Payments

CoupleMoment offers a free tier with limited features. Premium access is available through the following subscription plans:

• Annual billing: $4.99 per month (billed annually)
• Monthly billing: $9.99 per month

New premium subscribers are eligible for a 7-day free trial. After the trial period ends, your subscription will automatically convert to a paid plan unless cancelled.

All payments are processed through the Apple App Store or Google Play Store. CoupleMoment does not directly collect, store, or process payment card data.

Subscriptions auto-renew unless you cancel at least 24 hours before the end of the current billing period. To cancel, go to your subscription settings in the App Store or Google Play Store.

Refunds are handled in accordance with the policies of the applicable app store. No refunds are provided except as required by applicable law or app store policies.

We may change subscription prices with at least 30 days' notice. Continued use of the premium features after a price change takes effect constitutes acceptance of the new pricing.

6. User Content

You retain full ownership of all content you create within CoupleMoment, including messages, journal entries, photos, lists, and other materials ("User Content").

By using the Service, you grant CoupleMoment a limited, non-exclusive, non-transferable license to store, display, and transmit your User Content solely for the purpose of operating and providing the Service to you. We will not use your content for advertising, sell it to third parties, or use it for any purpose unrelated to delivering the Service.

You are solely responsible for the content you create. We reserve the right to remove any content that violates these Terms or applicable law.

7. AI Coach Disclaimer

CoupleMoment includes an AI-powered relationship coach feature. Please be aware of the following:

• The AI coach provides general guidance and suggestions only. It is not professional therapy, counseling, or medical advice.
• AI responses are generated by artificial intelligence and may be inaccurate, incomplete, or inappropriate for your specific situation.
• The AI coach is not a substitute for licensed therapy, professional counseling, psychiatric treatment, or medical advice.
• CoupleMoment is not liable for any decisions you make based on AI coach responses.

8. Prohibited Uses

You agree not to use CoupleMoment for any of the following:

• Any illegal purpose or in violation of any applicable law or regulation.
• Harassing, abusing, threatening, or intimidating other users, including your partner, through the app.
• Uploading or sharing harmful, obscene, defamatory, or offensive content.
• Attempting to reverse-engineer, decompile, disassemble, or hack the app or its underlying systems.
• Using automated tools, bots, scrapers, or other non-human means to access the Service.
• Creating multiple accounts for abusive or fraudulent purposes.
• Impersonating another person or misrepresenting your identity.
• Using the Service to distribute spam, phishing, or other unwanted communications.

Violation of these prohibitions may result in immediate suspension or termination of your account.

9. Intellectual Property

The CoupleMoment name, logo, and all related trademarks, service marks, designs, and branding are the property of CoupleMoment. All content within the app and website, including text, graphics, icons, images, and software, is owned by or licensed to CoupleMoment and is protected by copyright and intellectual property laws.

You may not copy, modify, distribute, sell, or create derivative works based on our app, content, or brand without our prior written permission.

Third-party content referenced within the Service (such as movie titles, recipes, gift items, and travel destinations) remains the property of their respective owners and is used under fair use or applicable license.

10. Affiliate Links & Third-Party Services

Some features of CoupleMoment contain affiliate links to third-party services, including but not limited to Amazon, Booking.com, and GetYourGuide. When you make a purchase through these links, CoupleMoment may earn a commission at no additional cost to you.

Third-party services are governed by their own terms of service and privacy policies. CoupleMoment is not responsible for the products, services, content, or practices of any third-party provider. We encourage you to review the terms and privacy policies of any third-party service before using it.

11. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COUPLEMOMENT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not guarantee the accuracy, completeness, or reliability of any content available through the Service.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COUPLEMOMENT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

Our total aggregate liability for all claims arising out of or related to these Terms or the Service shall not exceed the total amount you paid to CoupleMoment in the twelve (12) months preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless CoupleMoment, its officers, directors, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Service.
• Your violation of these Terms.
• Your violation of any rights of a third party.
• Any User Content you submit, post, or transmit through the Service.

14. Termination

You may delete your account at any time by navigating to Profile → Privacy & Data → Delete Account within the app.

We reserve the right to suspend or terminate your account at any time if you violate these Terms, engage in prohibited conduct, or for any other reason at our sole discretion.

Upon termination, your right to use the Service ceases immediately. Any active subscription will continue until the end of its current billing period, but will not renew.

The following sections survive termination: Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law & Disputes, and this Termination section.

15. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered by JAMS under its applicable rules. The arbitration shall be conducted on an individual basis. You may opt out of this arbitration agreement by sending written notice to support@couplemoment.com within 30 days of creating your account.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not as part of a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Small Claims Court Exception: Notwithstanding the above, either party may bring an individual claim in small claims court if the claim qualifies.

16. Changes to Terms

We may update these Terms from time to time to reflect changes in our practices, legal requirements, or the Service itself. When we make material changes, we will notify you through email or an in-app notification.

Your continued use of the Service after updated Terms are posted constitutes your acceptance of the changes. If you do not agree with the updated Terms, you must stop using the Service and delete your account.

17. Contact

If you have any questions about these Terms, please contact us:

• Email: support@couplemoment.com
• Website: https://couplemoment.com/contact