Privacy Policy

1. Introduction

CoupleMoment ("we", "us", "our") operates the CoupleMoment mobile application and website (couplemoment.com). This policy explains how we collect, use, and protect your information.

By using CoupleMoment, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our app or website. This policy applies to all users worldwide, with additional rights for users in certain regions (see Section 6: Your Rights).

2. Data We Collect

We collect only the data necessary to provide and improve our services. Here is what we collect and why:

Account Data

• Email address — to create and manage your account
• Password — stored as a bcrypt hash via Supabase Auth (we never store or see your plain-text password)
• Display name — shown to your partner within the app
• Profile photo — optional, displayed on your profile

Relationship Data

• Partner connection — via a unique couple_code that links two accounts
• Relationship start date — if you choose to provide it

User-Generated Content

• Chat messages between you and your partner
• Game sessions and scores
• Journal entries
• Favorites (saved items within the app)
• Shopping list items

AI Coach Data

• Conversation history with the AI relationship coach — only if you opt in to the Couply AI feature

Device Data

• Push notification tokens — to deliver notifications you have enabled
• Device type and operating system version

Usage Data

• Pages and screens viewed
• Features used
• Session duration

Technical Data

• IP address — collected via Vercel server logs
• User-Agent string — browser type and version

3. How We Use Your Data

We use the data we collect for the following purposes:

• Authenticate your account and manage login sessions
• Sync data between you and your connected partner — so you both see shared content like messages, games, and lists
• Send push notifications — game invites, reminders, and partner activity updates (only if you have enabled notifications)
• Power the AI relationship coach — conversations are sent to the Anthropic/Claude API to generate responses (only when you actively use the AI feature)
• Improve app performance and fix bugs — usage and technical data help us identify and resolve issues
• Provide customer support — when you contact us with a question or issue

4. Data Sharing — Third Parties

We share data with the following service providers only as needed to operate the app. We do not sell, rent, or trade your personal information.

Affiliate Partners

We link to third-party sites through affiliate partnerships, including Amazon Associates, GetYourGuide, Viator, Booking.com, Fandango, and Etsy. When you click these links, those sites receive click data via their own tracking mechanisms. We do not share your personal information with affiliate partners.

5. Data Retention

We keep your data only as long as necessary. Here are our retention periods:

After you delete your account, all personal data is permanently deleted within 30 days.

6. Your Rights

For All Users

No matter where you live, you have the right to:

• Access your data — email support@couplemoment.com
• Delete your account — go to Profile → Privacy & Data → Delete Account, or email us
• Export your data (data portability) — email support@couplemoment.com
• Correct inaccurate data — edit directly in the app, or email us

Additional Rights for EU/EEA Users (GDPR)

If you are located in the European Union or European Economic Area, you also have the right to:

• Restrict processing of your personal data
• Object to processing of your personal data
• Withdraw consent at any time for data processing based on consent
• Lodge a complaint with your local data protection authority

Additional Rights for California Residents (CCPA)

If you are a California resident, you also have the right to:

• Know what personal information is collected about you
• Delete your personal information
• Opt out of the sale of personal information — we do not sell your data, so there is nothing to opt out of
• Non-discrimination — we will not treat you differently for exercising your privacy rights

To exercise any of these rights, contact us at support@couplemoment.com. We will respond within 30 days.

7. Children's Privacy (COPPA)

CoupleMoment is not intended for children under 13 years of age (or under 16 in the EU/EEA). We do not knowingly collect personal information from children.

If we discover that we have collected data from a child under the applicable age, we will delete it immediately. If you believe a child has provided us with personal data, please contact us right away at support@couplemoment.com.

8. Data Security

We take the security of your data seriously. Here are the measures we use to protect it:

• Encryption in transit — all data is transmitted over HTTPS (TLS 1.2+)
• Password security — passwords are stored as bcrypt hashes via Supabase Auth
• Database access control — database access requires authenticated API keys
• No payment card storage — we do not store payment card data. All payments are handled entirely by the Apple App Store and Google Play
• Regular security reviews of third-party integrations

While no system is 100% secure, we continuously work to protect your information and will notify you promptly if a data breach occurs that affects your personal data.

9. International Data Transfers

Your data may be stored and processed in the United States (Supabase us-east-1 region).

If you are located in the EU/EEA, we rely on Standard Contractual Clauses (SCCs) as the legal mechanism for transferring your data to the US. These clauses are approved by the European Commission and ensure that your data receives adequate protection.

By using CoupleMoment, you consent to this transfer of data to the United States.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or in-app notification before the changes take effect.

The "Last Updated" date at the top of this page will be revised to reflect the most recent version. Continued use of CoupleMoment after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, we are here to help.